Privacy protection and cookie policy

Simplified information

The purpose of the privacy statement is to provide maximum transparency regarding the information that the site collects and how it is used.
In compliance with the obligations deriving from the national legislation (Legislative Decree 30 June 2003 No. 196, Code for the protection of personal data, as amended) and European (European regulation for the protection of personal data No. 679 / 2016, GDPR), this site respects and protects the privacy of visitors and users, putting in place every possible and proportionate effort not to harm the rights of users.
In particular, this site does not publish advertisements, does not use data for the purpose of sending advertising, but makes use of third-party services in order to improve the use of the site, third parties who may collect user data and then use them to send personalized advertisements to other sites. For example, the site uses social plugins to make it easier to share articles on social networks. These plugins are configured to send cookies (and therefore eventually collect data) only after the user has clicked.
For more information you can read the complete information below.

Complete information

Legal basis of processing

This site processes data mainly on the basis of user consent.
The consent is given through the banner at the bottom of the page, or through the use or consultation of the site, as a final behavior. With the use or consultation of the site visitors and users approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service. Through the communication or service request forms, further consents are collected concerning the specific purpose of the service.
The provision of data and therefore consent to the collection and processing of data is optional, the User can refuse consent, and may revoke at any time a consent already provided (through the banner at the bottom of the page or browser settings for cookies). However, denying consent may make it impossible to provide certain services and the browsing experience on the site would be compromised.   

Purpose of processing

The processing of data collected from the site, in addition to the purposes related, instrumental and necessary for the provision of the service, is aimed at the following purposes:

Statistics

Collection of data and information in an exclusively aggregate and anonymous form in order to verify the correct functioning of the site and to improve its performance. None of this information is related to the physical person-user of the site, and they do not allow identification in any way.

Security

Collection of data and information in order to protect the security of the site (spam filters, firewall, virus detection) and Users and to prevent or unmask fraud or abuse to the detriment of the website. The data are recorded automatically and may also include personal data (IP address) that could be used, in accordance with applicable laws, in order to block attempts to damage the site itself or to harm other users, or otherwise harmful activities or constituting crime. These data are never used for the identification or profiling of the User and are periodically deleted. Consent is not necessary.

Ancillary activities

Communicate data to third parties who perform functions necessary or instrumental to the operation of the service (eg Chat assistance), and to allow third parties to perform technical, logistical and other activities on our behalf. Suppliers only have access to the personal data that are necessary to perform their duties, and undertake not to use the data for other purposes, and are required to process personal data in accordance with applicable regulations.

Data collected

This site collects user data in two ways.

Data collected in an automated way

When browsing users, the following information can be collected that is stored in the server's (hosting) site log files:

  • Protocol internet address (IP);
  • Browser type;
  • Parameters of the device used to connect to the site;
  • Name of the Internet service provider (ISP);
  • Visit date and time;
  • Web site of origin of the visitor (referral) and exit;  
  • Possibly the number of clicks.

These data are used for statistical and analytical purposes only in aggregate form. The IP address is used exclusively for security purposes and is not crossed with any other data.

Data provided voluntarily

The site may collect other data in case of voluntary use of services by users, such as registration, purchases, communications (contact form), which will be used exclusively for the provision of the requested service. This is information about the name, place and date of birth, tax code, address, VAT number, telephone number, mobile number, email address kept in the mail client and / or in the back-office of the site itself.

Data retention period

The data collected by the site during its operation are kept for the time strictly necessary to carry out the specified activities (which usually does not exceed 30 days with some exceptions). At the expiry date the data will be deleted or anonymised, unless there are additional purposes for the conservation of the same.

Transfer of collected data to third parties

The data collected by the site are generally not provided to third parties, except in specific cases: legitimate request by the judicial authorities and only in the cases provided by law; if it is necessary for the provision of a specific service requested by the User; for performing security checks or site optimization.

Transfer of data to non-EU countries

This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized on the basis of specifications   decisions by the European Union and the Data Protection Authority , in particular Decision 1250/2016 ( Privacy Shield   - here the   information page of the Italian Guarantor ), so no n further consent is required.   The companies mentioned above guarantee their adherence to the Privacy Shield.

Cookie

This site uses cookies, text files that are recorded on the user's terminal or that allow access to information on the user's terminal. Cookies allow us to store information about visitors' preferences, are used to verify the correct operation of the site and to improve its functionality by customizing the content of the pages according to the type of browser used, or to simplify navigation by automating the procedures (es Login, site language), and finally for the visitors' use of the site.

This site uses the following cookie categories:

Technical cookies required , used for the sole purpose of transmitting an electronic communication, to ensure the correct display of the site and the navigation within it. Moreover, they allow to distinguish between the various connected users in order to provide a service requested to the right user (Login), and for reasons of site security. Some of these cookies are deleted when the browser is closed (session cookies), others have a longer duration (such as the cookie necessary to retain the consent of the user in relation to the use of cookies, which lasts from 30 days to 1 year). For these cookies, no consent is required;

Preference cookies , important for storing user preferences such as account name, language, location, support chat.

Statistical cookies , used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site. They are similar to technical cookies if the service is anonymized. The anonymisation consists in the elimination of parameters that can generate a correlation between the data so as to obtain a unique profile of the user.

Profiling and marketing cookies , used exclusively by third parties other than the owner of this site to collect information on the behavior of users during navigation, and on interests and habits of consumption, also in order to provide personalized advertising.

Clicking & lsquo; ok & rsquo; on the banner present at the first access to the site or browsing the site, the visitor expressly consents to the use of cookies and similar technologies, and in particular to the registration of these cookies on his terminal for the purposes indicated above, or to access through the cookies to information on your terminal.

Disable Cookies

The user can refuse the use of cookies and at any time can revoke a consent already provided.
Since cookies are linked to the browser used, CAN BE DISABLED DIRECTLY FROM THE BROWSER , thus refusing / revoking consent to the use of cookies, or through the banner at the bottom of the page. To revoke, at a later time, a consent already provided can click on the link below Check privacy or wait for the deadline (30 days on average).

THE DISABILITY OF COOKIES COULD PREVENT THE CORRECT USE OF SOME FUNCTIONS OF THE SAME SITE , in particular services provided by third parties may not be accessible, and therefore may not be viewable:  

  • YouTube videos or other video sharing services;  
  • Social network social button;  
  • Maps from Google.  
  • Links to the Facebook page

Instructions for disabling cookies can be found on the following web pages:  
Mozilla Firefox   -   Microsoft Internet Explorer   -   Microsoft Edge   -   Google Chrome   -   Opera   -   Apple Safari
To manage your cookies     Click here or login to the private area to delete your data.

Third-party cookies

This site also acts as an intermediary for third-party cookies (such as buttons for social networks), used to provide additional services and features to visitors and to simplify the use of the site itself, or to provide personalized advertising. This site has no control over their cookies entirely managed by third parties and does not have access to the information collected through these cookies. The information on the use of these cookies and their purposes, as well as on how to disable them, are provided directly by the third parties on the pages indicated below.
It is recalled that generally the tracking of users does not involve identification of the same, unless the User is already registered for the service and is not already logged in, in which case it means that the User has already expressed his consent directly to the third party when registering for the relevant service (eg Facebook).
This site uses cookies from the following third parties.

Google Inc.  

For information on the use of data and their processing by Google, we recommend that you read the Google privacy policy   and   How Google uses data when you use partner sites or apps .  

Google   Analytics

Used to analyze the use of the site by users, to compile reports on website activity and user behavior, to verify how often users visit the site, how the site is tracked and which pages are visited most frequently. The information is combined with information collected from other sites in order to create a comparative picture of the use of the site compared to other sites of the same category.  
Data collected: browser identification, date and time of interaction with the site, page of origin, IP address.  
Place of data processing: European Union being active in the anonymisation of the service.
The data collected do not allow personal identification of users, and are not intersected with other information relating to the same person. They are   treated in an aggregate and anonymized form   (truncated to the last octet). Under a specific agreement, Google Inc. is prohibited from crossing such data with data obtained from other services.
Further information on Google Analytics cookies can be found at   Google Analytics Cookie Usage on Websites .  
  
The user can disable (opt-out) selectively collect data from Google Analytics by installing on your browser the special Google-provided component (opt out).  

YouTube

Platform, owned by Google, for video sharing. Cookies are set at the access of the page containing the embed, and at the start of the video, and do not allow the identification of the User unless it is already logged in the Google profile.
For videos on the site, the option " advanced privacy   (no cookie) " which causes YouTube not to store visitor information unless they voluntarily play the video.  
Data collected: number and behavior of service users, IP address, information linking site visits to the Google Account for users already logged in, preferences for viewing videos.  
Place of data processing: USA.  

Facebook

The Facebook platform offers the possibility for page owners to create and monitor advertising campaigns using a code called Pixel. The Facebook pixel is a tool for the collection of statistical data that allows the effectiveness of advertising to be measured, including the actions that people, coming from facebook, perform inside the site. For more information on how Facebook handles the data obtained, visit the official page.

Smartsupp

The Smartsupp platform offers the possibility for website owners to integrate an instant messaging system (chat). Smartsupp is NOT permitted to process any personal data as specified in article 9 of the GDPR directive.   As specified in the official page Privacy on Smartsupp If you use the personal data of visitors collected via Smartsupp for support purposes only (by answering visitors 'questions or solving their problems), it is not necessary to gather visitors' consent.

Social Network Plugin

This site also incorporates plugins and / or buttons in order to allow easy sharing of content on your favorite social networks. When you visit a page of our website that contains a plugin, your browser connects directly to the servers of the social network from where the plugin is loaded, which server can track your visit to our website and, if appropriate, associate it to your social account, particularly if you are connected at the time of the visit or if you have recently surfed one of the websites containing social plugins. If you do not want the social network to record the data related to your visit on our website, you must exit your social account and probably delete the cookies that the social network has installed in your browser.
On this site are installed   plugins with features of advanced protection of Users 'privacy , which do not send cookies or access cookies on the browser of the user to' open the page but only after clicking on the plugin .
The collection and use of information by these third parties are governed by the respective privacy policies to which reference is made.

Security measures

We treat visitor / user data lawfully and correctly, by taking appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data. We are committed to protecting the security of your personal data during their transmission, using the Secure Sockets Layer (SSL) software, which encrypts the information in transit. Processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, they may have access to the data categories of persons involved in the organization of the site or external subjects (such as third party technical service providers, hosting providers).  

User rights

Pursuant to European Regulation 679/2016 (GDPR) and art. 7 of the D. Lgs. 30 June 2003, n. 196 , the User can, according to the methods and within the limits established by current legislation, exercise the following rights:

  • Oppose in whole or in part, for legitimate reasons, to the processing of personal data concerning him for the purpose of sending advertising materials or direct sales or for carrying out market research or commercial communication;  
  • Request confirmation of the existence of personal data concerning him / her (access right);  
  • Know its origin;  
  • Receiving intelligible communication;  
  • Having information about the logic, methods and purposes of the processing;  
  • Request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected  
  • In cases of consent-based processing, receive only the cost of any support, its data provided to the holder, in a structured and readable form by a data processor and in a format commonly used by an electronic device; 
  • The right to file a complaint with the Supervisory Authority (Privacy Authority - link to the Guarantor's page );    
  • As well as, more generally, exercise all the rights that are recognized by the current provisions of the law.

Requests should be sent to the Data Controller. In case of e-commerce sites it is possible to initiate requests or proceed to the cancellation of personal data by accessing the private area and clicking on the appropriate link.

Data controller

Owner of the processing under current laws is:
Verona Reptiles di Tosano Filippo, Via Traversa Capitello, 63 - CAP 37050 Concamarise (VR)
contacted at the e-mail address: info@herp-italia.com

Updates

This privacy policy is updated as of June 16, 2018.